Privacy Policy

Overview

This Privacy Policy explains how Sendflit collects, uses, and protects information when you use our website, applications, APIs, and related services.

This page is provided as general website legal copy and does not constitute legal advice. You should adapt it for your jurisdiction, workflows, and regulatory requirements.

Information we collect

We collect account information such as name, company name, role, billing contact, and login credentials. We also collect transactional and technical information needed to operate our services, including message metadata, API usage logs, event payload references, and support communications.

We may collect device and browser data such as IP address, user agent, referring pages, and interaction data through cookies and similar technologies.

How we use information

We use information to provide and improve Sendflit, authenticate users, process transactions, deliver customer support, monitor abuse, and maintain platform reliability.

We also use information for analytics, product planning, legal compliance, and communications about service updates, security notices, and billing.

Legal bases

Where applicable, we process personal data based on contractual necessity, legitimate interests, legal obligations, and consent where required by law.

Legitimate interests include fraud prevention, platform security, product improvement, and business operations balanced against user rights.

Cookies and analytics

Sendflit uses cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand product performance, and improve usability.

You can control cookies through browser settings. Some features may not function properly when essential cookies are disabled.

Sharing and subprocessors

We share information with service providers that help us operate Sendflit, such as hosting providers, payment processors, analytics platforms, customer support tools, and infrastructure subprocessors.

We require subprocessors to process personal data under written agreements and appropriate confidentiality and security terms.

International transfers

Your information may be processed in countries other than your own. When we transfer personal data internationally, we use safeguards such as contractual protections and equivalent legal transfer mechanisms where required.

Data retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Retention periods vary based on the type of data, service configuration, and applicable law.

Security

We use administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, and destruction.

No security program is perfect; however, we continuously review and improve our controls.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request data portability.

To submit a request, contact us at legal@sendflit.com. We may need to verify your identity before fulfilling requests.

Children

Sendflit is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.

If you believe a child has provided personal data, contact legal@sendflit.com and we will take appropriate action.

Changes

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the website, product interface, or by other appropriate means.

Your continued use of Sendflit after updates become effective constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at legal@sendflit.com.